My wife and I keep getting our debit cards stolen online. We notice the charges and are able to dispute them and cancel our cards, but it sure is annoying.

We don’t put our card information on suspicious websites. They’re on well known websites like amazon and Facebook.

We ran out emails through a data breach checker and it found nothing.

I don’t think there’s any malware on our devices.

Any idea what could be happening and how to prevent it?

  • CriticalMiss@lemmy.world
    link
    fedilink
    English
    arrow-up
    79
    arrow-down
    1
    ·
    1 year ago

    Something tells me you’re keylogged if you keep cancelling, ordering new ones and getting pwned within days of the new card arriving. Format your computers. Use more open source tools whose code you can audit. Firefox instead of Chrome, no sketchy extensions like Honey and cash back stuff. If you pirate stuff, try to do it from verified sources.

    • db2@lemmy.one
      link
      fedilink
      English
      arrow-up
      67
      ·
      1 year ago

      whose code you can audit

      More like whose code is audited by someone or someones you choose to trust. Let’s be honest here, average Joe isn’t auditing shit.

      • gendulf@lemmy.world
        link
        fedilink
        English
        arrow-up
        8
        ·
        1 year ago

        You mean you don’t read the billions of lines of code contained in all of the open source apps that you use? Shame, shame… :)

    • Snowman44@lemmy.worldOP
      link
      fedilink
      English
      arrow-up
      10
      ·
      1 year ago

      It happens within months, not days. I don’t use honey and I don’t pirate. I use both chrome and Firefox, but maybe I should stick to Firefox.

        • generalEdo@lemmy.world
          link
          fedilink
          English
          arrow-up
          16
          arrow-down
          2
          ·
          1 year ago

          I cannot agree with this more. It maybe a PITA to have to enter each time but the peace of mind is worth it. Also, if you use a password Manger, which you you should be, do not keep the cars stored in there either.

          • Puzzle_Sluts_4Ever@lemmy.world
            link
            fedilink
            English
            arrow-up
            7
            ·
            1 year ago

            Or just use a credit card.

            If my capital one card is stolen? Odds are, capital one will cancel and re-issue the card before I even notice. Otherwise, I notice it when I skim my transactions while paying my bill. And with a credit card? Absolute worse case scenario, I have a lower limit for a few days while they resolve the fraud. More often they just instantly pretend it never happened and deal with it themselves.

            Contrast that with debit cards where you potentially have the equivalent of a hold on your bank account.

            I have zero concerns over having my credit card stored in firefox because it really barely affects me if it is stolen. Which is the way to go.

      • Hogger85b@kbin.social
        link
        fedilink
        arrow-up
        11
        ·
        1 year ago

        Is there a particular (probably online) shop or service you go back to?

        Two times it happened to me one was a local gas station running a skimmer the other was an online hotel comparison site that turned out to be dodgy.

        First was in local paper and caught a few of us out…the second my bank actually contacted me about saying it was dodgy