That is true. And on the other hand, or perhaps just by handling their experiences differently, we have those who dislike or even might be offended by being “babyed” or carefully handled/talked down to, and would much rather have an up front interaction where they feel mutually respected.

Both kinds of people exist, and that is fine. One must just not mistake soft language as universal tool that can be used everywhere, or risk standing out as an “asshole”.