An Instacart customer said she discovered the app’s higher prices cost her nearly $100 after accidentally seeing the store’s paper receipt::undefined
An Instacart customer said she discovered the app’s higher prices cost her nearly $100 after accidentally seeing the store’s paper receipt::undefined
The issue is they’re hiding it. If a business felt they were totally on the up-and-up, they wouldn’t try so hard to hide it.
I agree that undoing this would pretty much certainly mean they raise the actual rate they charge customers, but I feel that’s a far better system. Even if that charge wasn’t a flat charge and was like, 10% of the total or whatever the math currently works out to.
Basically, if they need to charge more money, do it. Don’t scam people into thinking groceries are more than they are. A disclaimer that prices have said 10% markup would do.
Maybe it’s regional, but Instacart use in my area straight up says which stores are priced the same or which are priced at a premium when you click on it. It isn’t hidden at all.