The apology letter is a bug, not a feature. I want more companies to just openly and unapologetically say, “this is what we’re doing, and not everyone is going to like it, but it’s what we believe is the right thing, and we’re doing it.” No one needs more bullshit in their lives. I don’t mind that he isn’t giving me a bullshit apology. I mind that he’s a lunatic and his ideas are stupid.
There’s a stark difference between standing up for your decision with detailed justifications and making random crazy changes promoted with a single tweet.
The apology letter is a bug, not a feature. I want more companies to just openly and unapologetically say, “this is what we’re doing, and not everyone is going to like it, but it’s what we believe is the right thing, and we’re doing it.” No one needs more bullshit in their lives. I don’t mind that he isn’t giving me a bullshit apology. I mind that he’s a lunatic and his ideas are stupid.
There’s a stark difference between standing up for your decision with detailed justifications and making random crazy changes promoted with a single tweet.