A phone call to helpdesk was likely all it took to hack MGM::Slot machines and hotel room key cards stopped working at MGM casinos on the Strip.

    • bamboo@lemmy.blahaj.zone
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      1 year ago

      The helpdesk employee will be the scapegoat for sure, but it sounds like the corporate environment had poor security, which allowed this to happen.

      • agent_flounder@lemmy.one
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        1 year ago

        Precisely. Ultimately the blame falls on company leadership for failing to drive security as a priority.

    • chairman@feddit.nl
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      1 year ago

      Nah. The employee is probably not even an employee. Outsourced worker manning the helpdesk, based in Bangalore, perhaps. Haha.