• FireWire400@lemmy.world
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    3 months ago

    the only troubleshooting step apple has is to reimage.

    That’s not true and actually a ridiculous claim. More often than not, the only troubleshooting step Apple offers is to buy a new Mac.

        • CeeBee_Eh@lemmy.world
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          3 months ago

          Lol, no. A good majority of the time the issue is something simple like a loose or broken ribbon cable that would cost $3 in parts and $50 in labour (if you’re being generous with the time).

          This practice of the “Genus” bar people telling a customer that they need a whole board replacement that would cost $2000 and saying it’s cheaper to get a whole new computer is well documented.

          https://youtu.be/o2_SZ4tfLns