Hello everyone! Recently I posted in this community about my thoughts on migrating my mails over from google to apple, as I am already paying for iCloud. Thank you very much to everyone who commented, it was really interesting and helpful to read through!

So now I tried setting up an iCloud mail. It seems the only way to do so is by going to my iPhone/iPad‘s settings -> iCloud -> configure iCloud mail.

That’s where I run into a problem… My Apple ID is linked to my google mail email and I want to completely switch to an iCloud mail (which I currently don’t have). So when I now go there and try to create a new iCloud mail it runs into the error message shown in the screenshot (it’s German and basically tells me „something went wrong, try again“). I looked it up and came across many threads describing the exact problem, but so far I didn’t find any helpful solutions.

I already tried on iPhone and iPad (don’t own Mac), tried over vpn, without using my Adblocker DNS settings (adminforge). Restarting both also didn’t help.

Hope someone here can help! Thank you all in advance!

Edit:

Problem was solved!

Logged off from my Apple ID on my iPad, then instantly re-logged in and went to iCloud -> Configure iCloud Mail -> and I then was able to create an iCloud mail without any problems

  • Hallowed_Grave@kbin.social
    2·
    1 year ago

    Log off iCloud from your iPhone and then re-login. After that, go back to create your iCloud email.

    I had the same problem a few days ago with my wife’s iPhone. Logged off iCloud/AppleID and then logged back in. No problems in creating an iCloud email.

    • Gorroth@lemmy.worldOPEnglish
      1·
      1 year ago

      Sounds like a good idea. Do you know if I will be facing any problems, when logging off my iCloud? Like with face-Id, banking apps or anything? I think I could as well do that on my iPad, right? Same Apple-ID, but less important apps

  • 2xsaiko@discuss.tchncs.deEnglish
    1·
    1 year ago

    Might be something that you need to try later. Or contact support if it persists. I would try myself since I also don’t have an iCloud mail but it says you can’t change it once you create one and I don’t need it so I’d rather not.

    • Gorroth@lemmy.worldOPEnglish
      1·
      1 year ago

      I tried it on 3 different days before I posted this and tested it again today, so it seems trying later won’t help. Contacting support might be a good idea. Will do that when I find the time.