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Technology@lemmy.world · 1 year ago

Air Canada must honor refund policy invented by airline’s chatbot

arstechnica.com

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Air Canada must honor refund policy invented by airline’s chatbot

arstechnica.com

stopthatgirl7@kbin.social to

Technology@lemmy.world · 1 year ago

Air Canada appears to have quietly killed its costly chatbot support.

Air Canada appears to have quietly killed its costly chatbot support.

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Draedron@lemmy.dbzer0.com
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1 year ago
They are useful to handle simple, common questions. But there always should be an option to talk to a human instead.

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