Air Canada appears to have quietly killed its costly chatbot support.

  • fine_sandy_bottom@discuss.tchncs.de
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    1 year ago

    Test case.

    Like whoever wrote the underlying bot (chatgpt?) Doesn’t want a precedent saying bot is liable, so they will invest huge resources into this one case.

    They probably settled thousands of cases waiting for this one to come up, thinking this one had the right characteristics.