HP wants you to pay up to $36/month to rent a printer that it monitors::“Never own a printer again.”

  • protist@mander.xyz
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    1 year ago

    But HP enforces an Internet connection by having its TOS also state that HP may disrupt the service—and continue to charge you for it—if your printer’s not online.

    HP says it enforces a constant connection so that the company can monitor things that make sense for the subscription, like ink cartridge statuses, page count, and “to prevent unauthorized use of Your account.” However, HP will also remotely monitor the type of documents (for example, a PDF or JPEG) printed, the devices and software used to initiate the print job, “peripheral devices,” and any other “metrics” that HP thinks are related to the subscription and decides to add to its remote monitoring.

    The All-In-Plan privacy policy also says that HP may “transfer information about you to advertising partners” so that they can “recognize your devices,” perform targeted advertising, and, potentially, “combine information about you with information from other companies in data sharing cooperatives” that HP participates in. The policy says that users can opt out of sharing personal data.

    The All-In-Plan TOS reads:

    Subject to the terms of this Agreement, You hereby grant to HP a non-exclusive, worldwide, royalty-free right to use, copy, store, transmit, modify, create derivative works of and display Your non-personal data for its business purposes.

    My god, it’s so bad

    • Patches@sh.itjust.works
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      1 year ago

      Calling it now.

      HP Partners will be able to print ads to your printer using your paper, and ink at random hours of the day, all day, everyday.

      “We’ve been trying to reach you regarding your car’s extended warranty”

  • Flying Squid@lemmy.world
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    1 year ago

    Even the low end is insane. $8 a month for 20 pages? You can go to a place like Staples or FedEx Office with a USB drive and get that printed out for less than a dollar.

    • michaelmrose@lemmy.world
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      1 year ago

      It’s actually 20c per page for about 4 bucks. Then there is tax for another 40c then 35c of gas and possibly 15 minutes of your time over and over and over again.

      The right answer is a black and white laser. spend $199 once in the next 10-15 years

  • Echo Dot@feddit.uk
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    1 year ago

    That’s an insane price. It would literally be cheaper to buy a new HP printer when the ink runs out.

    • LukyJay@lemmy.world
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      1 year ago

      I’d hate to defend this ridiculous company but the price is “up to” so cheaper plans are available, and the one you’re quoting includes ink for 700 pages a month which I doubt a new printer for $35 will do.

  • DudeImMacGyver@sh.itjust.works
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    1 year ago

    Fuck HP, I will definitely never own one of their printers ever again because I have a Brother laser printer that is fucking great, never breaks, and definitely never tries to rip me off.

    • InternetUser2012@midwest.social
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      1 year ago

      Really nice to see other people showing the brother printers love. I have a little laser printer I bought years ago at best buy when I was running a printing business and has well over a million copies on it. I no longer have the business but that printer is still working.

          • runeko@programming.dev
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            1 year ago

            I promote Brother because HP is so so bad. Product, business model, service. So bad. I want to save others from the nightmare of dealing with HP. I willingly exchanged my money for a good and service: a Brother printer. The $4 bil company didn’t raid my village and burn my house down. They offered me a printer at a reasonable price and I’m tired of pretending otherwise. So: Team Brother!

            • Flying Squid@lemmy.world
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              1 year ago

              On top of that, their products work forever. Yes, I buy Brother printers. The last time I bought one was at least 20 years ago and it still works.

              How many other tech companies make hardware that lasts that long? I try to use my tech as long as possible, but 20 years? My notebook just conked out at 9 years and I was amazed it lasted that long.

    • MonkeMischief@lemmy.today
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      1 year ago

      I got one for you: You’re on a tightrope of balancing security and your pocketbook, because a firmware update might also include DRM to brick any aftermarket toners you might have purchased.

      Oh, you don’t wanna pay out the nose for gEnUiNe HP?? What’s your threat model look like?

      Ridiculous.

  • _number8_@lemmy.world
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    1 year ago

    i had one of the cheapest versions of this plan; it seems nice, but the cheap ones have such low limits that you’re always a bit paranoid to print too freely or joyfully. plus the bullshit how they software lock the ink if you don’t pay and would rather pay shipping / recycling back just so you can’t have it for ‘free’