NBC Bay Area’s Consumer team filed a report focused on faulty fridges, and then, viewers responded resoundingly about their own refrigerator problems. Consumer Investigator Chris Chmura has been watching a huge, coast-to-coast response and has an unusual quest to find refrigerator boxes to answer a legal question.

Fridge failures: LG says angry owners can’t sue, company points to cardboard box::NBC Bay Area’s Consumer team filed a report focused on faulty fridges, and then, viewers responded resoundingly about their own refrigerator problems…

  • aelwero@lemmy.worldEnglish
    3·
    10 months ago

    LG effectively has said that their owners manual and a cardboard box have authority over the courts. Clearly, as the courts have nullified it, they fucking dont.

    All I see is a damned good reason to ban arbitration agreements outright. If you want to arbitrate a tort, you should be required to motion the court for it.

    • badbytes@lemmy.worldEnglish
      1·
      10 months ago

      Yeah, by the time you even received the agreement, it’s already bought and usually delivered and or installed.

    • ArchAengelus@lemmy.dbzer0.comEnglish
      0·
      10 months ago

      I agree. I think arbitration should be limited to one-off cases, not class action lawsuits because you sell a faulty product.

      • punkideas@lemmy.worldEnglish
        1·
        10 months ago

        It shouldn’t be allowed for contracts of adhesion (take or leave it contracts for consumers). Mandatory binding arbitration should be limited to business to business negotiated contracts.