Dell has got to be one of the most frustrating companies that put out a linux laptop. They put out a laptop certified for ubuntu but then never support newer releases. A big part of their hardware is always proprietary drivers like webcam, fingerprint reader etc… Then you update to a new LTS release because lets be serious 20.04 at this point is going to sunset in a couple of years… However after you update the webcam stops working, or some other hardware stops working. Then you are constantly troubleshooting to get it working and every kernel update it breaks again. If you ever did ask support they will just tell you to go back to 20.04 image from dell. Not to mention all their OS tools are made for windows even the ones for making linux recovery images… like WTF! I am two years in on this laptop and I am just getting rid of it I cannot put up with this nonsense anymore from them.
Even on the Windows side of things they’re frustrating. Company took my perfectly working Thinkpad and replaced it last September with an “upgraded” Dell Inspiron laptop. It’s a piece of crap. Wakes up all the time in my bag, randomly drops wifi, and randomly drops ViewSonic monitors. Official IT solution: this happens sometimes, we don’t know why, and we’re going to send you Dell monitors instead.
*Edit I guess it’s actually a Precision, not Inspiron. I don’t buy Dells so I don’t know all the names!
Waking up in the bag is a known problem with Windows’ new sleep mode but the rest ¯\_( ͡° ͜ʖ ͡°)_/¯
Inspiron? Must be a small company. That’s consumer class, they’re made to be sold at Walmart. Latitudes are pretty good imo, I actually prefer them to thinkpads.
My error, I just checked and apparently it’s actually a Precision. I don’t deal in Dells so I don’t know all their nomenclature! It’s still been a downgrade though from my ThinkPad.