No worries about ranting. I’m still upset that the DMV turned library staff into their helpdesk without consulting us. There’s no good reason to send people to the library to make DMV appointments instead of allowing folks schedule over the phone.
My favorite was when Sir “Writes editorials about how libraries are pointless and expensive, let’s defund them” came in needing help with a DMV appointment. He was so mad. We didn’t let him know we knew who he was, but we did talk about him after he left.
No worries about ranting. I’m still upset that the DMV turned library staff into their helpdesk without consulting us. There’s no good reason to send people to the library to make DMV appointments instead of allowing folks schedule over the phone.
My favorite was when Sir “Writes editorials about how libraries are pointless and expensive, let’s defund them” came in needing help with a DMV appointment. He was so mad. We didn’t let him know we knew who he was, but we did talk about him after he left.