The European Union’s new Digital Markets Act (DMA) is a complex, many-legged beast, but at root, it is a regulation that aims to make it easier for the public to control the technology they use and rely on. One DMA rule forces the powerful “gatekeeper” tech companies to allow third-party app stores...
I think the point being made here is that many people clearly enjoy what Starbucks offers. So, saying they suck is preaching to the choir. The only people listening to that are the people you aren’t trying to convince. If you want an impact, suggest an alternative that will make those people happy. To do that, start with an understanding of the value Starbucks brings them. Failing that, you are just signaling that your thinking isn’t for them. They’ll just ignore you and continue to happily give Starbucks their money.
Many people enjoy Starbucks.
Many more go because it is convenient due to the drive-through and also because it has probably driven the local coffee shops out of business, but would definitely take another, better option if it presented itself.
Which they are. A smaller (but still pretty big) chain called Scooter’s opened up here and Starbucks has taken a huge hit.
So it’s a bit more complicated than you make it out to be.
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Yeah, put another way, make something controversial and people will pick sides and stop their thinking then and there. If anyone, including themselves, thinks “Starbucks sucks” then they’re the enemy and should be disproven.
I’d argue there’s a great solution. Respect the people that go to Starbucks and their opinion. Understand it. And then, from a place of compassion and understanding see how you can help them. People respond a lot better to that. But I’ll admit that in this climate everyone is making things an us vs them controversy. So it’ll be hard when others are trying to create that divide and you are trying to bridge it.
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Oh thanks! That sounds fascinating.