I’ve run a small business for over 10 yeas. I use linux. I’m grateful to the community and I use FOSS where possible.
I have had some issues over the years, but have always been able to get around them (except CAD in 2013), but recently I’ve had issues with my government (UK). First they introduced ‘making tax digital’ and told me for years that I would have to buy windows only software (there was no legal option on linux until a few weeks before the deadline (https://www.comsci.co.uk/100PcVatFreeBridge saved the day). The UK Government didn’t create a free solution or any route to that as they don’t want the source to be open for making tax digital so accounting software companies have made a killing!
This week my internet banking stopped allowing payments, it no longer works in firefox (I’m guessing). On the telephone they asked me ‘what search engine I was using’+ and advised to use google.
What is the best UK business bank to use if you use linux to run a small business? Do I have to use Chrom(e)ium? Does anyone else use linux for business admin? Is anyone (Freesoftware foundation, etc) thinking about the creeping legislative changes that make it literally illegal to use FOSS and linux?
I wanna be an ally, but its so tiring.
+ browser ≠ search engine. Yes, I’m pedantic, at least I didn’t confuse them by saying ‘quant’ or ‘duck duck go’, OK!?
Hmm I didn’t know the UK was THIS bad.
I don’t know if the UK is worse than anywhere else (?)
I’m in Canada and use Linux full-time without any such problems whatsoever. On rare occasions I use Edge instead of Firefox, and that’s it.
Well it surely is much much worse than my country by the looks of it.
Which is?
Have u tried changing user agent? Get an add-on on Firefox with a similar name and change to chrome. The website will now think that u’r using Chrome. U could even change ur displayed OS if it has that big of a problem with Linux.
Firefox also has a built-in list of user agent overrides for websites that don’t work on Firefox for no reason.
You can create an issue here, and maybe they’ll fix it at some point. Not sure what the normal turnaround is for fixes like this though, could take a while.
You can see the list in
about:compatbtwThanks - I had not thought of this. I’ll give it a go… [edit: no dice :(] It works in chromium, so there is a solution… its just tiring to remember which browser to use for which site.
If you do find their site works on a other browser (and I mean, the browser, not due to an addon, etc.) then complain to the company / bank / etc.
If they take your complaint seriously then I’d persevere with them… if they don’t then they’re not customer focused and your business (money) goes elsewhere.
I found for sites that I have to run in Chromium I use Tools -=> Create Shortcut, then Run in Windowed Mode. This puts a shortcut in your app list for the site, and runs it without menus like a web app. It helps me since my brain treats it like the company’s application vs site.
I’m also based in the UK. I don’t run a business but have occasionally encountered problems trying to use Librewolf on the web, especially with Noscript on.
I tried to use Qubes to separate my activities into VMs but I found it difficult. So I did my own, less extreme, approach using KVM.
I created a virtual machine which only has Chrome on it. This is what I use for accessing my bank, Paypal and doing online shopping.
I have a second machine I use for Whatsapp and email and finally a third with Librewolf for general web browsing.
Each uses the same VPN service but different servers.
I only use Freetube and Retroarch on my main machine.
This is on a very beefy Thinkpad I essentially use as a desktop in my office. I use a smaller machine downstairs with VNC on it as a remote when I’m sat on my sofa.
This sounds smart
This sounds ridiculous. So much work and overhead just to usea web browser?
It’s not just browsing discussed there. Re-read that again with cybersecurity in mind… online banking shouldn’t be done whilst you’re sharing a browser with tiktok (as an example)
Yep, there’s private / incognito modes, but they just drop all the local session data, they’re not any more secure.
online banking shouldn’t be done whilst you’re sharing a browser with tiktok (as an example)
Why? Be specific because unless something has gone horribly wrong sites can’t access data from other sites or tabs unless they’re cooperating. In which case they do so with session data.
And you could simply have a separate Firefox profile rather than spinning up an entire virtual machine.
Neat, Mozilla’s VPN supports setting servers on a per-container basis.
Though gotta watch for DNS leaks apparently.
This is what Firefox containers are for. Put the predatory sites in a container so they can’t see out of it.
It’s not that much work. I created a VM which is running the same distro as the host. I removed all of the apps except for the terminal. Then I cloned it for each VM I need.
The Whatsapp/ email client VM and the Librewolf VM start with my OS so it’s like having them in separate windows. The others I only start if needs be.
Also, please feel free to answer if you aren’t based in the UK, I assume this isn’t a UK only problem, but I’m based here.
Can’t speak to the specific sites that you use but I’ve personally found firefox user agent spoofing results in almost every site that didn’t work on firefox suddenly magically working if they think you are on chrome.
I’ve found this to be the case a lot, too. I also spoof my OS because a lot of government sites will refuse to work unless it says Windows. It’s stupid, but here we are.
yes it is. I have tried messing with user agent now. Chromium works on linux, not firefox. :(
Librewolf does this out of the box
I think the key part here is that it’s a guess on your part whether using Firefox is the cause. Do you get any specific error when using the website? Or does something just “not work”, such as you click a button and it does nothing?
Also, I’ve run into stuff like this before, and my best bet has been to be flexible about using other browsers to work around issues. I would suggest testing the banking website with Chromium (or even Chrome). If it works, file a bug with Mozilla (https://support.mozilla.org/en-US/kb/file-bug-report-or-feature-request-mozilla) and just use Chromium/Chrome for only that website until the bug is fixed.
This will allow you to still do business, while still participating in open source via a helpful bug report that could end up benefitting others as well.
It works on chromium, not firefox. I guess I should be more flexible. It is likely that the bug is in the bank’s site, so I wasn’t sure about putting in a bug report. The website pauses on the ‘loading’ animated icon, when you try to navigate away, it tells you ‘Your session has expired’. It hasn’t been fixed by changing the user-agent (assuming I got it right). I don’t know if the bank would give them a dummy account for testing, but I’ll file a report anyway.
If it works on chromium I’d consider that even if it is a quirk on the bank website, chromium is handling it cleanly and allowing you to use the site. That’s something we probably want incorporated in Firefox. I’d encourage submitting the bug report to Mozilla, and don’t assume too much about what they can/cannot do!
Do you use an ad blocker or privacy extension? I’ll just throw out there I don’t think it’s right, but I’ve had to disable adblock to get some banking site stuff to work
My bank blocked “firefox” at some point on debian. Then it was because the version of firefox presented it self to be too old (because debian) to the bank so they blocked me. Firefox was up to date on security pathes, but the bank did not understand that and blocked.
Slam an Edge user agent up in there.
Governments should not require the use of proprietary software. If they try to refuse. I don’t live in the UK but in the US I think you could easily make the case.
I think in that case they would say they accept paper.
I am not in the UK, but wound up biting the bullet and using QubesOS for my business machine. It’s kind of like a more straightforward to use everyday set of VMs. I have the windows qube there for running CAD/CAM and the sadly sometimes necessary Chrome install. I know this isn’t an ideal solution, but it is the best that I personally have been able to come up with without going through the headache of dual booting, especially when dealing with either govt stuff, need Chrome for crappy websites my clients sometimes force me to use, or actually needing proprietary software that I have licensed for my business (MasterCam in my case).
I’ve been Linux in the desktop for years. You really don’t have any choice other than to be a little bit flexible.
More times than not it turns out to be a plugin that screws over the site. Here’s my general path:
Won’t load in Firefox? Disable privacy badger and ublock origin
Still won’t load? Try it in a private window with no extensions loaded
Still won’t load? Move over to brave.
Still won’t work? Disable Shields
Still won’t work? Straight to a vanilla copy of edge, (a vanilla copy of Vivaldi would also be reasonable)
Just last night I ran into a problem with my ADP work portal. Things worked fine for ages, All of a sudden my password wouldn’t work. I went into private mode My password now works but loading the actual page netted me a blank page
I opened it up in brave and it just worked outright.
Tangential:
I‘m running my own IT company since recently and am transitioning to exclusively using FOSS. I still have some things I need to work around like my iOS phone. It already has a linux successor but its not finished yet. Pretty promising though. My plan is to put a fixed percentage of profits to open source projects.
What is the Linux successor?
Its a oneplus 6 with postmarketOS.
Sweet
If you use Mettle, the phone based bank, you get FreeAgent for free. FreeAgent is a really good web based accounting package that works in Firefox. They gave a useful accompanying API and can do payroll, VAT, end of year and director self assessment. It’s great.
Maybe you can use some German bank. They allow one to interact with their API for free. I use GNU cash for it. Though I doubt that you can file your taxes via GNU cash and be aligned with current UK law. You would need to check it for your own.
Is the free API part actually true for Sparkasse? I was not able to find an API solution for them. I did find something, but beyond a certain step, there wasn’t an actual API.
try winapps
I’ve found HSBC to be ok using Firefox on Linux. I don’t know if they have integrations with any accounting software, but the web access works well, and you can export your transactions for processing locally.
ETA: I’ve run small business accounting on Gnucash, I found the learning curve a bit steep, but once you ‘get it’ it’s handy.
Always use a separate Firefox profile for banking needs.
