- cross-posted to:
- technology@lemmy.ml
- technology@lemmy.world
- cross-posted to:
- technology@lemmy.ml
- technology@lemmy.world
In similar case, US National Eating Disorder Association laid off entire helpline staff. Soon after, chatbot disabled for giving out harmful information.
Maybe they pay on another metric than by the hour - if they had 1 admin task to handle it would make more sense to use shared capacity / non-dedicated person.