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Joined 2 years ago
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Cake day: June 12th, 2023

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  • Well it’s true, to a certain extent.

    If an employee (or a chatbot, for that matter), promised an egregious sum for no reason, I don’t think the company should be liable either.

    Imagine getting hired to do support, having a friend open a chat and you promising to give him a milion dollars. Makes no sense.

    But getting mislead about ticket pricing and them then refusing to refund the fare at least partially (the part that they promised would not be charged) is absolutely something they should be liable for.

    And lawyer fees plus some pocket money for wasting peoples’ time, if getting a refund entails more than an email or two.