

That is kind of assuming the worst case scenario though. You wouldn’t assume that QA can read every email you send through their mail servers ”just because ”
This article sounds a bit like engagement bait based on the idea that any use of LLMs is inherently a privacy violation. I don’t see how pushing the text through a specific class of software is worse than storing confidential data in the mailbox though.
That is assuming that they don’t leak data for training but the article doesn’t mention that.



That seems to be the terms for the personal edition of Microsoft 365 though? I’m pretty sure the enterprise edition that has the features like DLP and tagging content as confidential would have a separate agreement where they are not passing on the data.
That is like the main selling point of paying extra for enterprise AI services over the free publicly available ones.
Unless this boundary has actually been crossed in which case, yes. It’s very serious.