The problem is, and of course when it matters I forget the specifics, that there are many times when language is changed to soften how bad something is and it results in people not taking things seriously.
The issue here is cars being shipped in a broken state, that’s it. They recall the vehicles and force people to skip out of work or whatever to get this shit done because their products suck, and if they wanted to not deal with that then maybe they should products that don’t suck. They can also collect a bunch of these issues, seeing as they’re common, and either make a patch of several minor issues or just say that the problem will be addressed at the next service. This is entirely on the companies to save their image, not us to change our language to make them feel better.
Often times it’s because other people are using it. Those people can’t use iCloud but I can use Google Docs and stuff. Hell, my MacBook can hang with my phone but my own PC isn’t connected, either. And then after that, are you really gunna expect most people to use and manage two different systems?
I use iCloud for photos, Safari on my phone and laptop because they’re connected easily that way, and have a few important documents on iCloud as well like all my stuff for job applications or sheet music so that I have access if I need that stuff elsewhere. And yet I still have Google drive for some things and use Google Sheets because it’s easy to share.
Not understanding why someone might not go all-in on a specific brand is more of a lack of imagination on your part than some failing on theirs.