I understand your points and agree with them. For me the experience with support has been quite opposite though… I can always find a solution (or at least an explanation) with Linux (I can go all the way down the rabbit hole to the source code if I would be so inclined) but with Windows it’s always been just black magic rituals or random software from the internets that either work or tough luck.
yup. how is that not obvious to anyone is beyond me… some of those workers have contracts that would require amazon paying severance in case they would just fire them like so many other companies do. better make them leave on their own.