

There was a minor map glitch in my neighborhood that kept directing people to my house instead of my friend’s house half a mile down the road, and it took me actual weeks of effort (persistent back and forth with them, repeatedly sending map screenshots and data from the county auditor, refusing to let my case get closed, etc) to get it corrected, which I had assumed was because it was a relatively small thing affecting a couple dozen people a year.
People fruitlessly asking them to fix a bridge out notice for 10 fucking years is horrifying.
Idk anything about Linux forums, but as far as forums in general:
This is legitimately my husband’s favorite thing to do. He’s not into Linux, he’s into garden tractors and mowers, but he loves the enthusiast forums and Facebook groups he’s in and is very active.
Generally, he loves helping people who want to learn, and specifically, he is nuts about helping people learn to care for their machines and save them from the junkyard. He will spend hours on the phone and days over email helping people troubleshoot things, purely for the joy of helping.
And when he’s not helping somebody, he’s talking to other tractor nerds about how cool their tractors are and how best to take care of them! 😂🥰
So yes, there are people who like to hang around to give help, some people just really, really, really love to help.