I’ve been getting into mass effect trilogy finally, and since I don’t own a gaming pc, I like to play through GeForce Now.

Well, just now I had some things come up a couple of times a row and I quit my game a few times, and now I can’t continue because of some sort of lock mechanism against playing on multiple computers…?

Did not know this is a thing, but I have a few vacation days and wanted to get this series properly started, so it’s a little bit annoying. Who knows how long I have to wait?

Ugh…

Edit:

Talking with EA support, they informed me that the wait is 24 hours. Jesus christ that is long for something like this. There goes my vacation day opportunity…

Edit2:

Wow! The customer support really pulled through, suggested they request a password change on my account from their side.

Turns out, this seems to toggle that flag, and I could now start the game! Hooray! Akash, my man, you saved the day! Cheers 🍻

      • PM_Your_Nudes_Please@lemmy.worldEnglish
        141·
        1 year ago

        GeForce Now is a cloud/streaming gaming service, for people who don’t have good computers. You basically pay Nvidia a subscription to play your games. They load the games on their servers, then you stream the video from there.

        OP’s issue is that every time they loaded the game, it was on a different cloud server. So on EA’s side, they saw a bunch of different computers accessing their account all in a short period. So they assumed OP was sharing their account, and locked it.

        • Sanctus@lemmy.worldEnglish
          2·
          1 year ago

          RIP OP, that sounds like NVIDIA’s fault. Idk if they could do some sort of masking to protect their users from this, or just make some sort of identity protocol. But that doesn’t seem fair to their customers. The service still sounds like a cool Stadia though.