Tax Act sends multiple promotional emails daily. Attempting to unsubscribe does nothing, and I’ve tried for months.
Finally, today, I opened the browser dev console and see that it’s throwing JS errors when you attempt to save. I’m 100% sure this is a feature and not a bug. The only other way they will remove you is by writing a physical letter and mailing it out to them.
Moral of the story: Do not use TaxAct. Fuck Tax Act.
Time to start marking them as spam and hurting their sender reputation.
Find their sales email and set up an auto forward.
I did that once with another company. The result was that I got an abuse complaint from them and my domain got on a spam blacklist for a while.
Since then, for such mails it’s only abuse reports and sinkhole their domain if possible.
https://www.spamcop.net/anonsignup.shtml
I’ve been using them to report spammers (including companies who can’t be bothered to fix their mailing list unsubscription mechanisms). It works by parsing mail headers, identifying the origin of the email and submitting email abuse reports to the operators of the relays that processed the unwanted email.
Sounds like fraud to me
Moral of the story: Do not use TaxAct. Fuck Tax Act.
I got a letter about a class action lawsuit against them for giving my data to Facebook and Google, so yes I agree.
To use an “unsubscribe” function is to do the sender a courtesy – it behooves them to have it work properly because it exists for their own benefit. But hey, if they’d rather you just mark them as spam and fuck over their reputation instead, who are you to argue?
The only thing I miss about my time as president of an ISP was being able to DOS companies like this without repercussions. I’d feign ignorance when the tech support calls would eventually escalate to me because an IT VP wanted us to stop because their email server was crashing.
That’s so BOFH, and I love it.
